Back in March, we had the opportunity to bring the entire sales and management teams from Spahn & Rose, Dunn Lumber, Metro Building Products and Still Lumber to Dubuque, Iowa to learn and train on the key initiatives for 2023. (more…)
Dunn Lumber Blog
Jeff Jerdee, Inside Sales Representative, with Dunn Lumber is the April 2023 recipient of the Going Above and Beyond Award.
A customer of Spahn & Rose’s Dunn Lumber location in Lake Geneva, Wisconsin, recently purchased a gas fireplace and some other building materials for a patio. When the customer couldn’t get the fireplace to start, Rik Woods, Dunn Lumber’s Hardware Assistant Manager stopped by the customer’s home. Relying on more than 20 years of experience as a handyman, Woods spotted an issue with the bracket holding the ignition button.
Learning a new computer program, point-of-sale system or online process isn’t always easy. With patience and more than two decades of experience, Tonya Sullivan, Software Trainer, guides Spahn & Rose employees through the intricacies of new company systems. Thanks to her untiring positive attitude and willingness to share her computer know-know, she received the July Above & Beyond Award.